you an email with my problem, but you didn't reply
The chances are that my
spam filter ate your email. Your best bet is to post your problem on the
bulletin board. I guarantee that I will see it there.
try to enter a new member I get "File Lock Error. No Such File or
Go to System Settings and
check your data path. Chances are it is incorrect. If you don't know
what your data path should be, contact your system administrator.
my default banner never displayed?
It isn't supposed to be
displayed except in error conditions. It is provided in order to prevent
broken links appearing on member pages.
do I advertise my site if I can't use the default banner?
Simple. Set up your own
member with the banner that you want to appear, and the appropriate URL.
Now give yourself thousands of free credits.
on the default banner sometimes takes you to the wrong site. Why?
Since it is only an error
condition that produces the default image it is very difficult to ensure
that the link goes to the correct place, although it depends on the
error that causes the default banner to be displayed. See below
for why your default banner is appearing at all.
admin password doesn't work
If you are configuring
BannerPlus for the first time you probably jumped the gun and uploaded
bpadmin.txt too early. Delete bpadmin.txt and bpvars.txt. Re-upload
bpvars.txt and chmod to 777. Go into System Settings and configure
BannerPlus. NOW upload bpadmin.txt and chmod to 777. Your password
should now be "ecap08" (lower case).
If you have already been
using BannerPlus for a while, just delete bpadmin.txt and re-upload a
fresh copy from the zip file. Your password will now be re-set to
Note that the contents of
bpadmin.txt are encrypted. If you forget your admin password then you
will have to go through the steps in the above paragraph to reset it.
You cannot simply take a look at what's in bpadmin.txt.
If you are configuring
BannerPlus for the first time then there is another common cause of this
problem. The links on the two HTML files supplied with the software
point to my site. You must change all the links to point to your site
before they will work.
paying customers who want to display their ad, but don't want ads
appearing on their site
Simply set them up as
members and give them as many free credits as they have paid for.
BannerPlus work on NT?
It was written for unix
and is tested on unix. NT is not supported. However several customers
are successfully using BannerPlus on NT without any modification.
default banner is displayed
Check that there are at
least two members of the exchange with valid banner URLs, available
credits, and who have been verified using the Admin verification
function. No member will go into the rotation until verified by the
If you are using zones,
then make sure that there is at least one other member of the same zone.
many hits per day can BannerPlus handle?
I haven't tested it myself
under heavy stress, but it has been reported to me by customers that it
works OK with 100,000 hits per day. It is not recommended for volumes
significantly in excess of this figure, however the maximum will vary
(obviously) depending on your server. A shared (virtual) server will not
be able to handle anywhere near the volume of a dedicated server. If you
are anticipating or running an exchange with heavy traffic volumes then
you should consider using BannerPlus
getting error 500: Internal Server Error when I try to run the scripts
Chances are you haven't
followed the installation instructions carefully enough. Make sure that
you uploaded all the files as ASCII, not binary. Make sure the perl path
in the first line of the scripts is correct for your system. Make
sure that you have set all the permissions correctly as described in the
readme.txt file. Finally, you MUST run the System Settings option from
the admin screen and get all the system variables set up before anything
else will work.
I password protect my bp/ads directory?
There is a simple tutorial
on how to do this at http://hoohoo.ncsa.uiuc.edu/docs/tutorials/user.html
of my member files have no data in them
Check your server error
log. This problem is usually caused because the server is not allowing
the script to rewrite the member file when it is being updated. The
commonest reason for this is disk space shortage. If you are on a shared
server, then your own disk usage may be well under your theoretical disk
allowance, but that is only a logical, not a physical allowance. In
other words, the physical disk can be full even if you have been
allocated a couple of Gb and are only using 10Kb. Check with your system
administrator on known server problems.